For many people, “work” now signifies human interactions based entirely on the commercial exchange. If you are an employee, the customer is someone you serve because the boss pays you to. If you are a boss, the employee is someone who helps you make money from the customer, and the customer is someone who brings money into the business. I love my work because it doesn’t feel like “work.” What I do all day long is pay attention to what people need and what they want — to making them feel welcome. If my work begins to feel like “work,” I know I am doing something wrong.

Read more in the Huffington Post.